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All clients interested in beauty treatment must schedule an initial consultation appointment with Elen Rivas Beauty Clinic. This appointment is essential to assess suitability and discuss treatment options.
Ensure you thoroughly understand the terms outlined below, as they govern the services provided by Elen Rivas Beauty Clinic to its clients. Kindly read and comprehend these terms before booking any treatments or procedures at Elen Rivas Beauty Clinic.
1.1 These terms and conditions constitute the foundation of the agreement between you, the client, and Elen Rivas Beauty Clinic.
1.2 Please meticulously review these terms and our privacy policy. Feel free to address any queries or concerns.
1.3 By registering with us, you explicitly agree to abide by these terms.
2.1 A non-refundable deposit of £50 is mandatory upon booking, deducted from the treatment cost on the appointment day.
2.2 Elen Rivas Beauty Clinic necessitates a minimum 48 hours' notice for appointment cancellations. Lack of notice and non-attendance nullify your booking refund.
2.3 The clinic won't secure a date for consultation or treatment without a booked appointment.
2.4 Arrival Time
Arrive 15 minutes before your appointment; lateness may result in rescheduling. If delayed, contact Elen Rivas Beauty Clinic. Arrival more than 15 minutes after the scheduled time may lead to cancellation.
2.5 Rescheduling without charge is permissible with at least 48 hours' notice.
2.6 No-shows without notice forfeit the deposit.
2.7 Exceptional circumstances may be considered for waiving charges, at the discretion of the clinic.
2.8 We reserve the right to cancel an appointment due to unavailability of practitioners or materials, or events beyond our control. Full deposit refund will be made.
3.1 Retrieve personal items before leaving; the clinic is not responsible for lost belongings.
3.2 Maintain minimal noise during visits; mobiles must be on 'silent.'
3.3 Mobile phones are to be turned off or set to silent mode during visits. Unauthorised videography is prohibited.
3.4 Elen Rivas Beauty Clinic reserves the right to refuse entry or treatment for aggressive or threatening behaviour.
We accept Credit/Debit Cards, Cash, Gift Vouchers, and Bank Transfers, including American Express.
4.2 Prices may change without notice, but booked appointments are exempt from such increases.
4.3 We assure you that credit card details are not stored at Elen Rivas Beauty Clinic.
Available at the clinic reception.
Redeemable only for clinic treatments.
Valid for 6 months.
VI. Eligibility for Treatment
6.1 We reserve the right to deny treatment based on suitability or expected success.
6.2 Treatment restrictions apply if under 18, pregnant, breastfeeding, or with medical conditions.
6.3 Treatments adhere to legal and ethical standards.
7.1 Children under 12 must be supervised during their visit, as we do not accommodate them independently.
7.2 Clients with children are responsible for ensuring their good behaviour; disruptions may result in appointment cancellation.
Treatment fees are non-refundable. Additional costs may apply for complications or further treatment.
9.1 Purchased products are non-refundable unless faulty.
9.2 Faulty products require assessment before refund processing.
10.1 Patient well-being is a priority; acknowledge potential risks during consultation.
10.2 Some procedures may have documented complications, discussed during consultation.
If there is a malfunction in the equipment, we will initiate the rescheduling of your appointment for safety reasons.
12.1 Complete a registration form with contact details.
12.2 Medical questionnaires are mandatory, updated during each appointment.
12.3 During each appointment, patients will be requested to review and, if necessary, update their medical questionnaire. Additionally, they will be asked to sign to confirm the accuracy of their provided information.
12.4 All patients will be asked to sign a consent form prior to any treatment. You have the right to change your mind about treatment at any time, even after you have signed the consent form.
12.5 You have the right to request a copy of any documents which we may hold in relation to your care; and which we shall provide at a reasonable fee as determined by us.
13.1 Realistic expectations are vital for aesthetic treatments.
13.2 Disclose emotional health history before treatment.
13.3 Effects on mental health cannot be accurately predicted.
14.1 All personal information that we may use will be collected, processed, and held in accordance with the provisions of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”) / The Data Protection Act 2018 and your rights under the GDPR; For complete details of our collection, processing, storage, and retention of personal data including, but not limited to, the purpose(s) for which personal data is used, the legal basis or bases for using it, details of your rights and how to exercise them, and personal data sharing (where applicable), please refer to our privacy notice available from the clinic manager.
15.1 Elen Rivas Beauty Clinic will not be liable in contract, tort or otherwise for any economical loss (including, without limitation, loss of profit) or for any other special, indirect or consequential loss or damage arising out of, or in connection with, its provision of any services and/or goods to the patient;
15.2 It is the patient’s responsibility to ensure that he or she provides Elen Rivas Beauty Clinic with all the relevant medical details prior to each treatment.
Elen Rivas Beauty Clinic will not be liable for any damage that occurs because of the patient’s failure to disclose such details.
15.3 The patient agrees to comply with all instructions and/or recommendations given to them, or on behalf of Elen Rivas regarding their aftercare. Nothing in these Terms and Conditions shall exclude or limit, Elen Rivas Beauty Clinics liability for death or personal injury as a result of our breach of these Terms and Conditions or as a result of our negligence.
If you have any concerns or complaints about our services, please contact the clinic manager directly following our Complaints Policy. Your feedback is important, and we are dedicated to addressing and resolving issues promptly.
We may from time to time change these Terms and Conditions without notice, but an up-to-date version will be available on our website.
If we or you do not promptly exercise a right outlined in these Terms and Conditions, it does not mean that we or you have given up that right. Furthermore, overlooking or not addressing a violation of any provision in these Terms and Conditions does not imply that we or you will overlook any subsequent breach, whether related to the same provision or any other provision. Each instance is treated independently, and not enforcing a particular right or provision at a given time does not forfeit the right to enforce it later or in response to a different violation.
If any part of these Terms and Conditions is deemed invalid or unenforceable by a competent authority, it will not affect the validity of the remaining provisions. The unaffected parts will continue to be valid and enforceable.
20.1 These Terms and Conditions constitute the entire agreement between the parties and supersede and extinguish all previous agreements, promises, assurances, warranties, representations, and understandings between them, whether written or oral, relating to its subject matter.
20.2 Each party acknowledges that in entering these Terms and Conditions it does not rely on and shall have no remedies in respect of any statement, representation, assurance, or warranty (whether made innocently or negligently) that is not set out in the Terms and Conditions. Each party agrees that it shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in the Terms and Conditions.
21.1 These Terms and Conditions do not confer any rights under the Contracts (Rights of Third Parties) Act 1999 for any third party to enforce any term of the agreement.
22.1 By providing consent, you allow perpetual use of your image in promotional materials.
23.1 These Terms and Conditions, the Contract, and our relationship (whether contractual or otherwise) will be governed by and interpreted in accordance with the laws of England & Wales.
This set of terms constitutes the entire agreement. We value your feedback and may update these terms without notice. Your understanding and compliance with these terms are highly appreciated.
Welcome to the Privacy Policy of Elen Rivas Beauty Clinic, a meticulously crafted document intended to provide you with an in-depth understanding of our policies and practices regarding the collection, usage, and safeguarding of your personal information. This Privacy Policy is specifically designed to govern your interactions with the Elen Rivas Beauty Clinic website located at www.elenrivas.com and all associated sites intricately linked to www.elenrivas.com by Elen Rivas Beauty Clinic. We highly value the trust you place in us by sharing your personal information and encourage you to thoroughly read and comprehend the details outlined below.
Elen Rivas Beauty Clinic engages in the collection of a diverse range of information from you through various channels, including but not limited to:
The information collected by Elen Rivas Beauty Clinic serves the following purposes:
Elen Rivas Beauty Clinic holds a steadfast commitment to the confidentiality of your personal information. We do not sell, trade, or transfer your information to external parties without your explicit consent, except as outlined in this Privacy Policy. We may share your information with:
The security of your personal information is a paramount concern for Elen Rivas Beauty Clinic. We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. It is important to acknowledge, however, that no online platform can guarantee absolute security.
Our website employs cookies and similar tracking technologies to enhance user experience, analyze trends, and administer the website effectively. You have the option to manage your cookie preferences through your browser settings.
As a user, you have the right to:
Elen Rivas Beauty Clinic retains the right to modify or update this Privacy Policy at any time. Any changes will be reflected with an updated effective date. Your continued use of the website after such modifications indicates your acceptance of the revised Privacy Policy.
By using our website, you hereby provide explicit consent to our Privacy Policy and unequivocally agree to its terms. Furthermore, by engaging with the site, you express your agreement to abide by the stipulations set forth in this comprehensive Privacy Policy. If you do not concur with these terms, we respectfully request that you refrain from using the site.
For any queries, concerns, or requests related to your privacy, please do not hesitate to contact us hello@elenrivas.com.
By navigating and interacting with the Elen Rivas Beauty Clinic website, you affirm your understanding, acceptance, and consent to the intricate terms outlined in this comprehensive Privacy Policy.
Thank you for entrusting us with your personal information and for being a valued member of the Elen Rivas Beauty Clinic community.
Welcome to the Elen Rivas Beauty Clinic website (the "Site"). These meticulously detailed Terms and Conditions of Use (the "Terms of Use") govern the intricate aspects of your engagement with the Site, which is owned and meticulously operated by Elen Rivas Beauty Clinic. It is imperative that you invest the necessary time to thoroughly peruse and comprehend these Terms of Use before embarking on your journey through the Site. Your decision to utilize the Site implies your unequivocal agreement to be bound by these intricately crafted Terms of Use. If any portion of these Terms of Use proves disagreeable to you, we respectfully request that you abstain from using the Site.
The dynamic nature of our industry and legal landscape necessitates Elen Rivas Beauty Clinic to retain the sole prerogative to effect changes, modifications, additions, or removals to these Terms of Use at any juncture, sans prior notification. We entrust you with the responsibility to routinely scrutinize these Terms of Use for any revisions or amendments. Your continued use of the Site subsequent to the posting of any modifications signifies your unreserved acceptance of the revised Terms of Use.
Subject to your unwavering adherence to these multifaceted Terms of Use, Elen Rivas Beauty Clinic extends to you a highly personalized, non-exclusive, non-transferable, and deliberately limited privilege to access and navigate the Site. This privilege is expressly granted for purposes deemed lawful and is subject to the nuanced restrictions meticulously outlined in these Terms of Use.
The rich tapestry of content, intricate design elements, captivating graphics, distinctive logos, and all other materials meticulously curated on the Site are either outright owned or judiciously licensed by Elen Rivas Beauty Clinic, and are safeguarded by the robust framework of intellectual property laws. You are explicitly prohibited from engaging in any form of reproduction, distribution, modification, transmission, or utilization of the content present on the Site for commercial or public purposes without obtaining the explicit, written consent of Elen Rivas Beauty Clinic.
In the spirit of fostering a community of responsible users, by accessing and engaging with the Site, you willingly undertake not to:
Your foray into the intricacies of the Site extends beyond these Terms of Use and is augmented by our Privacy Policy, an elaborate document delineating the meticulous practices governing the collection, utilization, and safeguarding of your personal information. For a comprehensive understanding, we invite you to immerse yourself in the Privacy Policy.
In the rare event that circumstances necessitate it, Elen Rivas Beauty Clinic reserves the unequivocal right to terminate or suspend your access to the Site, devoid of prior notification, should any breach of these highly nuanced Terms of Use transpire.
These elaborate Terms of Use and the intricate tapestry of our relationship shall be meticulously governed by and interpreted in accordance with the nuanced laws of England & Wales. Any disputes arising under or in connection with these Terms of Use shall be exclusively subject to the discerning jurisdiction of the competent courts within the jurisdiction of England & Wales. Your continued engagement with the Site attests to your acceptance of this meticulous choice of governing law and jurisdiction.
By interfacing with the Site, you are hereby attesting to your meticulous perusal, profound understanding, and unreserved agreement to be irrevocably bound by these highly detailed Terms of Use. For any queries or concerns of a clarificatory nature, we encourage you to reach out to us at hello@elenrivas.com.
With heartfelt appreciation for choosing the immersive experience of Elen Rivas Beauty Clinic.
